A staggering 77% of employers look for communication skills on resumes, ranking them among problem-solving and teamwork abilities.
Your communication skills can make or break your chances of landing that dream job in today's competitive market. Companies lose $10,000 to $55,000 per employee each year because of poor communication. This makes communication skills a must-have element on your resume.
The numbers tell the story - 61% of employers value soft skills just as much as technical abilities in their hiring decisions. Communication skills topped the list of requirements in almost 2 million job postings during December 2024. On top of that, 62% of hiring managers believe hard and soft skills carry equal weight, while 24% place soft skills above technical expertise.
Writing "excellent communicator" on your resume won't impress anyone anymore. Recruiters want real examples that show your communication abilities in action.
This piece will reveal the communication skills that HR professionals actually seek, and show you the best ways to highlight them on your resume in 2024. Your resume will soon become an interview-generating machine!
What Are Communication Skills and Why They Matter
Professional success in today's workplace depends on communication skills. These skills help people share information with others in personal and professional settings. Communication skills aren't just one skill - they're a complete set of tools that help convey ideas, information, and emotions clearly.
The National Association of Colleges and Employers (NACE) says this career readiness skill means "knowing how to share information clearly and effectively, ideas, facts, and views with people inside and outside of an organization". This definition shows these skills go beyond just speaking well.
Components of Effective Communication
Good communication includes several connected abilities:
- Verbal communication: Speaking clearly and adjusting your voice appropriately for different settings
- Written communication: Crafting clear emails, reports, and other written materials
- Nonverbal communication: Using body language, facial expressions, and eye contact effectively
- Active listening: Focusing on speakers, noting their expressions and tone, and asking clarifying questions
- Digital communication: Selecting appropriate communication channels for different messages and audiences
NACE adds that communication experts should show verbal, written, and non-verbal abilities. They should use active listening, persuasion and influencing skills, and communicate clearly so others understand them easily.
Why Communication Skills Matter
These skills mean more than just simple workplace interactions. The NACE Job Outlook 2024 survey shows that 90% of employers want problem-solving abilities in candidates. About 80% look for strong teamwork skills. Two-thirds of employers want candidates with written and verbal communication skills.
Poor communication hurts workplace efficiency. Expert Market found that 28% of employees missed project deadlines because of it. US businesses lose $1.20 trillion yearly due to ineffective communication.
Good communication creates several benefits at work:
- Better team collaboration: Communication keeps teams together. It reduces misunderstandings and helps teams work efficiently toward common goals
- Relationship building: Clear communication builds trust, connections, and creates a positive work environment
- Clarity of goals: Employees who understand what's expected of them deliver better results. This boosts job satisfaction and morale
- Career advancement: Your communication style can affect your career growth a lot. This includes presenting to executives, negotiating promotions, or networking
- Problem-solving: Active listening and clear idea sharing help you understand problems and create better solutions
Job seekers must show these skills. NACE lists communication as one of the main Career Readiness skills that potential employees need during their job search. Being skilled at communication helps others see your value and potential clearly.
Organizations benefit from employees with good communication skills too. Better information sharing leads to improved collaboration. This helps make smarter decisions that help the company's bottom line.
Top Types of Communication Skills for Resume
Recruiters take about six seconds to decide if they want to pursue a candidate or move on. These precious seconds are your chance to showcase the right communication skills that will substantially boost your chances of getting an interview. Let's take a closer look at the most valuable communication skills you should feature on your resume.
Verbal communication
Verbal communication means expressing ideas clearly and confidently through spoken language. This basic skill includes how you express thoughts, present information, and interact verbally with others.
People who excel at verbal communication speak with clarity and precision. They make complex information available to different audiences. They also adapt their style based on different situations and listeners.
Examples of verbal communication skills for your resume include:
- Public speaking and presentation abilities
- Interpersonal communication
- Persuasiveness and negotiation
- Clear speech and proper pronunciation
- Confidence and assertiveness when sharing ideas
Written communication
Written skills help you share information through text, from emails and reports to formal presentations. Written communication creates a permanent record that people can refer to later.
Strong written communication on your resume shows you know how to:
- Write clearly and directly
- Edit and proofread for grammar, spelling, and clarity
- Adjust your writing style for different readers and purposes
- Create well-structured documents
Many professional settings need people who can turn complex technical information into simple language for both technical and non-technical team members.
Nonverbal communication
Nonverbal communication makes up much of our daily interactions. Research shows that 93 percent of communication is nonverbal, while words account for just 7 percent.
Nonverbal communication includes body language, facial expressions, eye contact, posture, and gestures. These elements can support or contradict your spoken message, making them vital for effective communication.
Key nonverbal communication skills include:
- Making eye contact for 60% of conversation time
- Using meaningful gestures that don't distract
- Showing confident posture and physical presence
- Understanding others' body language
- Managing personal space well
Active listening
Active listening means more than just hearing words. You need to concentrate fully, understand, respond, and remember what someone says. This skill shows you can connect with others and build trust.
To name just one example, active listening helps you understand customer's concerns, show empathy, and provide targeted solutions. This builds stronger professional relationships and better problem-solving.
Active listening skills to highlight include:
- Giving full attention without interrupting
- Asking questions to clarify understanding
- Restating and summarizing key points
- Responding thoughtfully to others
- Noticing nonverbal signals that come with spoken messages
Empathy and emotional intelligence
Empathy is the life-blood of emotional intelligence. It means understanding other people's viewpoints and feelings. Empathetic leaders inspire loyalty and motivation by showing genuine care for team members.
Emotional intelligence helps you handle your emotions while recognizing and influencing others' feelings. Teams with empathetic leaders show 76% higher engagement rates.
Your resume should show emotional intelligence through:
- Understanding and respecting different viewpoints
- Handling conflicts positively and finding solutions that work for everyone
- Building connections with people of all backgrounds
- Knowing your own emotional responses
- Giving feedback with care and understanding
Add these communication skills to your resume with real examples from your experience. This shows you're a well-rounded communicator ready to add value to any workplace.
How to Identify Your Strongest Communication Skills
You need honest self-assessment and external validation to identify your best communication skills. Technical abilities can be measured through tests or certifications, but communication strengths show up through experience and feedback. Let me show you some practical ways to spot your communication assets.
Review past roles and responsibilities
Your professional history reveals a lot about your communication strengths. Start with these structured approaches:
- Create a work timeline that shows key accomplishments throughout your career and lists both hard and soft skills used at each milestone
- Maintain a work diary to track your daily or weekly tasks and note the communication skills you used for each responsibility
- Analyze different roles you've held (researcher, teacher, team lead) and list the specific communication tasks each position needed




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