Die Stelle
0301Manage customer expectations and provide high-quality remote and on-site technical support for GNSS applications and projects.
02Provide support from customer first evaluation, to design-in and through to maintenance phases, ensuring seamless integration and maximum product value.
03Author and contribute to technical product documentation, including datasheets, integration and user manuals, application notes and technical content for internal and external audiences.
04Act as a technical expert, empowering customers through design-in guidance, technical documentation, and personalized support.
05Collect and process customer feedback, identify areas for improvement and communicate insights to internal stakeholders to drive product enhancements.
06Collaborate proactively with Product Management, Product Development and R&D during product definition, development and improvement processes.
07Provide customized design-in vehicles, prototype deliveries and tailored technical solutions to accelerate customer adoption of new technologies.
08Analyze non-conformities, support root-cause investigations and contribute to corrective actions with the R&D teams.
09Host technical trainings and workshops for Field Application Engineers and key customers worldwide.
