Your future starts here

You design ServiceNow solutions from concept to implementation and help our customers to digitalize processes in a clear and effective way. You collaborate with business units, architecture, development, and operations, translating customer needs into viable solutions. You take responsibility in projects, facilitate workshops, and contribute your experience in solution design and implementation. Together, we promote exchange, accountability, and continuous development.

Consulting and implementing complex ServiceNow projects in IT Service Management, Customer Service Management, and other ServiceNow applications

Responsibility for requirements, solution design, architectural topics, and coordination with business units

Use of modern ServiceNow capabilities for automation, artificial intelligence, and efficient workflows

Rapid onboarding into ongoing customer projects with a high level of responsibility

Collaboration with Swisscom B2B customers, development teams, operations, and Product Owners