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Do you excel at turning complexity into clarity? Are you energized by shaping the customer journey and guest experience aboard our new ships? We are looking for a Newbuild Experience Development & Delivery Manager to join our team, reporting to the Senior Manager, Experience Development & Delivery. This role is designed for someone who can cut through complexity, uncover the real challenges behind ambiguous situations, and reframe them into guest-centric experiences that can be brought to life within the physical environment of our ships. You are able to connect customer needs, operational realities, and business objectives, transforming ideas into clear, actionable concepts and deliverables. Working closely with stakeholders across Hotel Operations, F&B, Entertainment, Retail, Marketing, Newbuild, Architecture, and Design, you will help define, develop, and deliver future guest experiences from concept through execution. You will ensure that every solution is insight-driven, operationally feasible, and aligned with our brand vision and strategic objectives. Success in this role requires strong understanding of the customer journey, intellectual curiosity, and the confidence to challenge assumptions constructively. You are a trusted partner who can influence diverse stakeholders, elevate the quality of thinking around you, and bring clarity, structure, and momentum to complex projects.