Process and review routine administrative requests, including amendments, refusals, and file updates.
Verify the compliance of received documents in accordance with applicable procedures and regulations.
Draft and send correspondence requesting additional information or corrective actions.
Monitor case files, pending requests, and associated payments.
Respond to basic information requests by phone and email.
Update databases and ensure the accuracy and quality of recorded information.
Collaborate with various teams in an international and multicultural environment.
Perform additional administrative duties as required to support the efficient operation of the department.
The client is part of an international organization.
