Office & Customer Service Specialist

Your Responsibilities

• Answer incoming calls and customer enquiries
• Provide first-level information on products and services
• Identify customer needs and forward enquiries to the right person when required
• Manage incoming emails and prioritize urgent requests
• Prepare quotations and invoices
• Support order processing and coordinate deliveries with suppliers
• Keep customers informed about order status, availability and delivery
• Maintain and update product and order information in Shopify
• Support the day-to-day administration of the office and online shop

Climaexpert - Clima2rent AG is a growing Swiss company specializing in air-conditioning, cooling and climate-control solutions for private customers, businesses and industry. We are a small, agile team with a strong focus on practical solutions, fast service and personal customer support.