YOUR CHALLENGE As part of a dedicated security engineering team, administer, configure, and continuously improve the Bank’s Citrix NetScaler ADC and NetScaler Gateway infrastructure, ensuring high availability, performance, scalability, and operational resilience across primary and disaster recovery environments Manage and maintain SSL-VPN and clientless access services, including virtual server configurations, authentication policies, rewrite rules, responder policies, and traffic steering mechanisms Design, implement, and maintain secure authentication and conditional access policies based on user identity, device type, network location, and contextual risk factors Participate in the design, implementation, and rollout of the Bank’s Zscaler Private Access (ZPA) platform, supporting the transition towards a modern Zero Trust Network Access architecture and contributing to technical design, testing, integration, and operational readiness activities Develop and maintain expertise across both Citrix NetScaler Gateway and Zscaler Private Access (ZPA) technologies, supporting the Bank’s strategic remote access roadmap and ensuring secure, seamless connectivity across multiple access platforms Plan, coordinate, and execute infrastructure upgrades, security patches, policy changes, and platform enhancements in accordance with established change management processes within a regulated financial environment Provide 2nd and 3rd level engineering support for the Bank’s remote access platforms, acting as an escalation point for complex incidents and participating in a shared 24/7 on-call rotation for critical services