Le poste
03We are looking for a versatile, detail-oriented Sales Operations Assistant to be the operational backbone of our day-to-day business. This is a hands-on, cross-functional role spanning four areas: office management, the sales order-to-invoice cycle in our ERP, the company's digital presence, and purchasing / PO support. You will work closely with sales, finance, purchasing, and leadership to keep orders moving accurately, the office running smoothly, and our brand looking sharp online.
01Support the sales team in managing daily operations and administrative tasks.
02Coordinate and track sales orders, ensuring timely processing and delivery.
03Collaborate with cross-functional teams to ensure seamless communication and workflow.
04Handle customer inquiries and provide support to resolve issues efficiently.
05Monitor and manage inventory levels to align with sales forecasts and customer demands.
06Office management: oversee day-to-day office operations — supplies, vendors (cleaning, IT, courier), front-desk and visitor support, mail, meeting rooms, team events, and travel.
07Sales order-to-invoice: manage the full cycle in the ERP — enter and validate sales orders, confirm pricing and stock, coordinate fulfillment, generate delivery notes and invoices, and follow up on exceptions.
08ERP master data: maintain accurate customer, item/SKU, and pricing records; produce open-order and backlog reports; support finance with reconciliations and month-end close.
09Digital presence: keep the website current, run the company's social media and LinkedIn channels, and support basic digital marketing (newsletters, landing pages, simple graphics, performance tracking).
10Purchasing: support the purchasing team — issue and track POs in the ERP, follow up with suppliers, match POs to invoices and goods receipts, and resolve discrepancies.
