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Enterprise Support Team Lead at jobgether (Switzerland) | Careerkit Jobs
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jobgether
·
Software
·
Switzerland
Enterprise Support Team Lead
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Role
Full-time · Permanent · Mid · Customer Service
Logistics
On-site
Requirements
EU/EFTA permit
How you match
01
See how well you match this job
See score →
Skills
02
Collaboration
Communication
Relationship Building
Data Analysis
Problem Solving
Technical support
Service Level Agreement (SLA) management
Project management software
Team management
Administrative process improvement
Coaching Techniques
Operational reporting
The role
03
01
Lead a high-performing support function serving complex enterprise customers
02
Manage, coach, and develop Support Specialists
03
Maintain a strong focus on service quality, SLAs, and customer satisfaction
04
Build trusted relationships with senior customer stakeholders
05
Coordinate hypercare for newly onboarded clinics
Company
04
jobgether
Software
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