The Head of Quality Assurance will lead a cutting-edge initiative to strengthen accountability across the humanitarian and development sectors, while representing HQAI externally and contributing to the organisation’s strategic direction and future development. The role is responsible for the professional delivery and continuous improvement of HQAI’s quality assurance services, the leadership and development of the QA team, and the representation of HQAI on technical and strategic matters.
HQAI is an independent auditor for the humanitarian and development sector. The standard we use is the Core Humanitarian Standard (CHS) on Quality and Accountability. HQAI verifies that organisations correctly apply the standard from the head office to the field. HQAI responds to growing demands from NGOs, governments, donors and the public for a professional, objective and independent assurance that organisations supporting vulnerable and at-risk communities act in accordance with the CHS. HQAI is a not-for-profit organisation registered as a Swiss association.
