Helpdesk Technician - 6-Month Fixed-Term Contract - Geneva

• Provide first-level technical support to internal users.
• Manage software access requests and user permissions.
• Execute onboarding and offboarding activities for employees.
• Prepare, configure, and deploy laptops and IT equipment.
• Troubleshoot Windows and macOS devices.
• Investigate user authentication and MFA-related issues.
• Administer user accounts, distribution lists, and access groups.
• Maintain and distribute loaner equipment and peripherals.
• Support meeting rooms and on-site technical events.
• Escalate complex incidents to specialist teams when required.
• Maintain accurate ticket documentation within the ITSM platform.
• Contribute to process improvements and knowledge-base documentation.

Our client is a well-established international organization with a strong focus on innovation, collaboration, and operational excellence. The company offers a modern and people-oriented work environment, supported by advanced technologies and global teams.