The role
0301Manage the office and daily operations, including correspondence, scheduling, and general administration.
02Handle customer inquiries, bookings, and reservations for audio guide devices (phone, email, and in-person).
03Coordinate device preparation, inventory management, logistics, shipping/returns, and quality checks.
04Maintain accurate records of rentals, contracts, invoicing, and payments (in coordination with accounting).
05Support personal onboarding, provide product information, and ensure high service standards.
06Liaise with suppliers, technicians, and external partners.
07Organize office supplies, maintain filing systems (digital and physical), and oversee facility-related matters.
08Prepare reports, track key operational metrics, and assist with process improvements.
09Occasionally support events, demos, or on-site setups as needed.
10Ensure compliance with Swiss regulations and company policies.
