Competitive compensation and benefits package including an employee stock option plan.
The role
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In this role, you'll join our Commercial Team, reporting to the CRO, and take ownership of the customer journey from project onboarding through delivery and after-sales expansion.
01Lead major customer engagements with Lightium’s foundry services, from kick-off and design submission to DRC report, regular update meetings, as well as shipment, invoicing, and after-sales support.
02Track deliverables and open items across multiple simultaneous runs.
03Serve as the single customer-facing point of contact for run status, routing all technical questions to the appropriate internal resource, and closing the loop with the customer.
04Maintain tight alignment with our R&D Team and Operations Team through regular internal syncs.
05Design, document, and optimize Lightium’s internal business processes that make our customer journey scalable.
06Contribute to shaping, developing, and maintaining Lightium’s customer portal in collaboration with internal DevOps.
07Build trusted and durable relationships with customer-side program managers, heads of photonics, and engineering leads.
08Represent Lightium and expand your network at related tradeshows.
Requirements
↳An advanced degree (Master or PhD) in Photonics, Engineering, Physics, or related technical field.
↳3–7 years in technical sales, account management, customer project or program management or customer success in a semiconductor or photonics environment.
↳Demonstrated track record managing multiple simultaneous customer engagements with complex technical deliverables and tight timelines.
↳Sufficient photonics or semiconductor literacy to hold a credible conversation with a customer's engineering team.
↳Exceptional organizational discipline.
↳Strong customer-centric communication.
↳Experience in interfacing with external parties, such as fab partners and OSATs.
Benefits
＋Competitive compensation and benefits package, including an employee stock option plan (ESOP).
＋Fully-covered Pillar Two.
＋Generous vacation.
＋A unique opportunity to lead a cutting-edge manufacturing initiative in the rapidly growing field of photonics.
＋A collaborative and innovative work environment.
Tech stack
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CRMCustomer PortalPLMERP
Company
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Lightium AG
Photonics
At Lightium, we're pioneering next-generation photonic integrated circuits (PICs) built on thin-film lithium niobate (TFLN).
