YOUR CHALLENGE Define and maintain the end-to-end technical vision, multi-year roadmap, and lifecycle strategy for the global data platform Gathering requirements and maintaining relationships with current and potential consumer base. Ensuring the technical vision and roadmap enables their current and future business ambitions Ensure platform scalability, reliability, performance, and security, embedding non-functional requirements (NFRs), observability, automation, and resilience-by-design principles Lead the prioritisation and delivery of platform features and capabilities, collaborating with Product Manager, Scrum Masters, Development Teams, System Architect, and Release Train Engineer to coordinate work across Agile teams Own the platform backlog, ensuring clear initiatives, features, and user stories. Prioritise the delivery, balancing trade-offs between innovation, tech debt reduction, and operational stability Serve as the primary technical escalation point for incidents, problems, audits, and risk findings related to the platform Establish and monitor SLAs, SLOs, and KPIs; leverage metrics and OKRs to measure platform health, usage, team performance, and business value delivered Drive standardisation, reuse, and simplification across the platform ecosystem to reduce complexity, improve interoperability, and accelerate time-to-market Coach and guide Technical Leads, and development teams, fostering best practices in coding, testing, deployment, and incident response Shape the target operating model for platform operations—including staffing, governance, RACI definitions, and handover processes—supporting sustainable growth and efficient run-models Represent the platform in executive forums and governance bodies, articulating progress, risks, investments, and strategic decisions to stakeholders across technology and business areas