Product Manager Communication (1293)

Role

Permanent

Mid

Product Management

Logistics

Bern, Switzerland

Requirements

5+ yrs exp

Bachelor's

EU/EFTA permit

Languages

German

French

English

Description

Aufgaben Die strategische Ausrichtung und Weiterentwicklung des Produktportfolios Messaging- und Kommunikationsservices bei Defence Platform verantworten und deren langfristige Einsatzfähigkeit sicherstellen Das Serviceportfolio gestalten, Produkt- und Servicebeschreibungen entwickeln sowie die bedarfsgerechte Weiterentwicklung der angebotenen Leistungen sicherstellen Wirtschaftliche Verantwortung für die zugewiesenen Produkte wahrnehmen, Business Cases, TCO-Berechnungen und Verrechnungsmodelle erstellen sowie Investitions- und Lifecycle-Entscheide vorbereiten Lifecycle-, Kapazitäts- und Modernisierungsplanungen durchführen sowie Risiken aus Technologieablösungen, Herstellerstrategien und regulatorischen Anforderungen frühzeitig identifizieren und steuern Die agile Produktsteuerung sicherstellen, bereichsübergreifende Zusammenarbeit fördern und unterschiedliche Anspruchsgruppen aus Business, Architektur, Security sowie Betrieb wirkungsvoll zusammenführen

Responsibilities

Responsible for the strategic direction and further development of the product portfolio of messaging and communication services at Defence Platform and ensure their long-term usability.
Design the service portfolio, develop product and service descriptions, and ensure the demand-oriented further development of the services offered.
Assume economic responsibility for the assigned products, prepare business cases, TCO calculations, and billing models, as well as investment and lifecycle decisions.
Conduct lifecycle, capacity, and modernization planning and identify and manage risks from technology replacements, manufacturer strategies, and regulatory requirements at an early stage.
Ensure agile product management, promote cross-departmental collaboration, and effectively bring together different stakeholders from business, architecture, security, and operations.

Requirements

Degree in Computer Science, Business Informatics, Telecommunications (HF/FH/Uni) and several years of experience in strategic product management of IT services.
In-depth knowledge of messaging and communication platforms, especially Microsoft Exchange and mail security solutions such as FortiMail, as well as VoIP, SIP protocols, and highly available communication networks.
Proven experience in defining, managing, and further developing service portfolios and in designing product and service catalogs.
Several years of experience in strategic lifecycle, capacity, and roadmap planning of complex IT platforms.
Strong communication, moderation, and stakeholder management skills, as well as awareness in dealing with security-sensitive infrastructure and telephony.
Good knowledge of two official languages and good English skills.

Tech stack

Microsoft ExchangeFortiMailVoIPSIP protocols

Benefits

We support and promote mobile and location-independent work.
Team players can flexibly and individually shape their work where possible - for the compatibility of family and career.
We maintain an open 'Du' culture in BIT and promote you and your future with a wide range of training and further education opportunities.

Company

Admin

Public Sector

Wir - das Bundesamt für Informatik und Telekommunikation (BIT) - sind das zukunftsorientierte und agile Amt. Bei uns entwickeln neugierige Köpfe, ambitionierte Macher/-innen und innovative Vorausdenker/-innen vielfältige digitalen Lösungen für die Schweiz.