You own and continuously improve global end-to-end processes and digital backbones for workshop refurbishments, field service, and Parts Delivery
You connect commercial and service execution processes-from quotation and order handling to planning, delivery, invoicing, and performance follow-up
You translate business needs into standardized process designs, requirements, and a prioritized improvement backlog
You partner with IT and business teams in an agile way of working to deliver scalable, practical solutions
You define process standards, governance, roles, and KPIs; drive global adoption and continuous improvement