Deine Übereinstimmung

Skills

NegotiationBudget managementEnglish proficiencyRevenue growth strategiesMS OfficeFlexible work scheduleCollaborationSoutien opérationnelCustomer service technologyTechnology applicationCustomer relationship management (CRM)Commercial Planning

Sprachen

Englisch

Die Stelle

Your main tasks include, among others:

Maintain and expand the business within the assigned area to achieve revenue and growth targets
Negotiate agreements with clients and proactively resolve potential issues or concerns
Develop and implement business plans to maximize cargo revenue
Prepare, monitor, and control budgets to ensure compliance with established financial targets
Develop and manage the sales network and pricing structure to achieve business objectives and increase revenue
Implement and maintain customer service procedures to ensure high levels of customer satisfaction
Supervise and coordinate with handling agents to ensure the efficient and timely processing of export and import shipments on a daily basis

01Maintain and expand the business within the assigned area to achieve revenue and growth targets

02Negotiate agreements with clients and proactively resolve potential issues or concerns

03Develop and implement business plans to maximize cargo revenue

04Prepare, monitor, and control budgets to ensure compliance with established financial targets

05Develop and manage the sales network and pricing structure to achieve business objectives and increase revenue

06Implement and maintain customer service procedures to ensure high levels of customer satisfaction

07Supervise and coordinate with handling agents to ensure the efficient and timely processing of export and import shipments on a daily basis

Anforderungen

↳Bachelor-s degree or higher from a recognized university

↳Minimum of 3 years of relevant experience in the air cargo industry; experience in airline reservations is preferred

↳Must Possess legal work permit in Thailand

↳Knowledge or experience in air cargo operations is an advantage

↳Good command of English, both written and spoken

↳Proficiency in Microsoft Office and standard IT applications

↳Ability to work effectively under pressure with a proactive and assertive approach

↳Energetic, service-oriented, self-motivated, and customer-focused

↳Ability to work independently and collaboratively as part of a team

↳Willingness to support operational activities when required, including during staff shortages

↳Willingness to work flexible hours, as required by business needs

Vorteile

Technologien

Microsoft Office

Unternehmen

Swiss International Air Lines AG

Aviation

About Swiss International Air Lines AG Swiss International Air Lines (SWISS) is Switzerland's leading air carrier. With one of Europe's most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland's traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world's biggest airline network. www.swiss.com

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Inside Sales Agent and Service Management