The role
0301Assist in troubleshooting basic IT issues
02Prepare laptops and other devices so they are ready for use by new or existing employees
03Support end users in navigating self‑service tools and standard IT procedures
04Assist with stock handling, asset pickup/return, and device preparation for onboarding/offboarding
05Support warranty processes by gathering information and preparing devices
06Help maintain IT equipment in meeting rooms and shared office spaces, ensuring systems operate correctly
07Update documentation related to device preparation and OSS procedures and report issues to the team
08Be engaged in special projects where you make impact (relocating, changing office set-up, set up infrastructure, set-up of the meeting rooms)
09Be engaged in special on‑site projects, such as office relocations, changes to office layouts, infrastructure setup, and preparation or reconfiguration of meeting rooms, contributing directly to how the workplace functions
