The role
0301Serve as the primary IT liaison to business platform leadership teams, aligning technology strategy to business goals and operational priorities
02Co-create technology-enabled business strategies (e.g., via Collaboration Pods/C-Pods or business platform councils)
03Participate in business strategy setting, Value delivery measurement, KPIs, and benefit realization tracking together with the business
04Identify and shape digital transformation opportunities, advising leaders on emerging technologies and their feasibility
05Responsible for end to end demand qualification & intake
06Innovation & digital transformation enablement aligned with business strategy and priorities
07Quality, security & compliance accountability for the platform and corresponding sites
08Lead the IT project/portfolio for the business platform: prioritization, business case development, resource allocation, and execution oversight
09Drive consistent IT product delivery across internal and external manufacturing networks (critical for CMDO external partners)
10Oversee IT roadmap development, including technologies supporting manufacturing, quality, ERP/MES/QAD systems, data products, and automation
11Governance participation under the new TOM
12Cross functional orchestration across CoEs, DIOs, Digital & Data, Product owners, etc
13Build strong partnerships, Structured, proactive stakeholder management at various levels of business e.g. leaders, plant operations, quality heads, supply chain, and external CMOs
14Act as a trusted advisor by communicating IT concepts clearly to non-technical stakeholders
15Assign the right product managers/owners to key initiatives
16Ensure compliance with IT policies, GxP, regulatory frameworks, data integrity, and platform governance
17Support quarterly business reviews, track KPIs, and monitor IT services' contribution to business outcomes
18Monitor and optimize performance of IT solutions across manufacturing and quality operations
19Support operational troubleshooting while maintaining strategic focus-balancing deep business understanding with selective operational involvement
20Lead a team of IT site leads for respective platform
21Ownership of site/platform/cross-platform digital roadmap
22Capability building & maturity uplift / people development
