Responsable de secrétariat médical (oncologie)

Position

Vollzeit

Festanstellung

Mid

Administration

Konditionen

Montreux, Suisse

80–100%

Anforderungen

Berufsausbildung

EU/EFTA-Bewilligung

Sprachen

Wahrscheinlich Französisch

Beschreibung

Vos missions Vous rejoindrez notre centre de Clarens-Montreux et assumerez progressivement la responsabilité opérationnelle du secrétariat médical de FeelGood Onco. Vous bénéficierez d’une période de transmission accompagnée avec la responsable actuelle, afin de garantir une prise de fonction structurée et progressive. Ce poste demande à la fois une excellente maîtrise du secrétariat médical, un sens aigu de l’organisation, une capacité à gérer les priorités dans un environnement clinique exigeant, ainsi qu’une posture de coordination et de référent·e pour une équipe à taille humaine, amenée à évoluer.

Aufgaben

Ensure the daily operation of the reception, front-office, and back-office
Coordinate the daily activities of the secretariat
Organize priorities, distribute tasks, and ensure their follow-up
Guarantee the quality of administrative follow-up of patient files
Manage medical agendas, consultation appointments, external exams, treatments, and confirmations to patients
Supervise the sorting of calls, emails, letters, and medical documents
Ensure the typing, formatting, proofreading, and follow-up of medical reports, letters, prescriptions, certificates, and requests for coverage
Ensure compliance with confidentiality rules, data security, and use of secure channels
Support doctors and the care team in organizing patient flow
Identify points of improvement in the organization of the secretariat and propose concrete solutions
Participate in the practical management of the center

Anforderungen

Ideally have training as a medical assistant, medical secretary, or equivalent experience
Confirmed experience in the medical field
Experience in oncology, hematology, or a complex clinical environment is a significant asset
Solid experience in medical secretariat and desire to take on a responsible role
Rigorous, reliable, organized, and able to manage multiple priorities simultaneously
Proactive, autonomous, and solution-oriented
Comfortable managing phone calls, including in sensitive situations
Excellent spelling and great rigor in written and oral expression
Knowledge of medical vocabulary and ability to proofread clinical documents accurately
Sense of confidentiality, traceability, and quality work
Ability to set a clear framework, organize the team, and take on a referent role
Natural, benevolent, and constructive leadership
Enjoy working in a team and contributing to a family, supportive, and respectful dynamic
Ability to adapt communication to the personality and situation of patients
Empathy, discretion, emotional intelligence, and stability in delicate situations
Curious, open to digital tools, and interested in improving work methods
Desire to actively contribute to a human, demanding, and developing medical project

Technologien

Mediway

Vorteile

A key role in a human-sized medical structure
A responsible position at the heart of the center's organization
A structured transition period with the current manager
A committed, benevolent, and dynamic multidisciplinary team
A stimulating, human, and evolving work environment
A varied activity, mixing patient contact, coordination, organization, and process improvement
The possibility to contribute concretely to the continuous improvement of our organization
A rewarding job with a direct impact on the quality of care for patients and their families

Unternehmen

FeelGood Onco

Healthcare

À propos de FeelGood Onco FeelGood Onco est un centre spécialisé dans les diagnostics et traitements ambulatoires des personnes touchées par le cancer. Notre approche est centrée sur la personne, fondée sur la bienveillance, la rigueur clinique et le travail en réseau. Soutenir et faire une différence pour nos patients est l'essence de notre mission. Nous leur offrons une approche holistique, couvrant l'ensemble de leurs besoins en un seul lieu, avec tous les expert(e)s à portée de main. Notre démarche est pragmatique, ciblée et pensée pour leur faciliter la vie.