Le poste
0401Lead the technical implementation and continuous evolution of Adobe Experience Platform solutions, including Adobe Journey Optimizer, Real Time CDP and Customer Journey Analytics.
02Translate business and product requirements into scalable technical designs, ensuring alignment with MSC CRM architecture, data governance, integration standards and delivery priorities.
03Provide hands-on technical expertise in the configuration, development and optimization of Adobe Experience Platform components and related MarTech solutions, including journey orchestration, audience management, campaign configuration, data models, schemas, decisioning, integrations, APIs, automation workflows and custom technical implementations where required.
04Coordinate technical delivery activities with internal IT teams, architects, business stakeholders and external technology partners.
05Ensure the correct integration of Adobe platforms with the broader CRM and digital ecosystem, including Salesforce, CRM legacy systems, Voice of the Customer, digital channels, contact center platforms and enterprise integration layers.
06Support the CRM Product Owner in backlog refinement, technical feasibility assessment, solution design, release planning and delivery prioritization.
07Ensure platform reliability, data consistency, technical quality and adherence to enterprise architecture, security and privacy requirements.
08Participate in Agile delivery ceremonies within the SAFe framework, including PI planning, backlog refinement, sprint reviews, release planning and technical coordination sessions.
09Identify opportunities to improve automation, scalability, reusability and operational efficiency across customer engagement and marketing automation capabilities.
10Support incident analysis, root cause investigation and continuous improvement of Adobe platform operations and integrations.
