Agent de sécurité professionnel en milieu migratoire (H/F)

Role

Full-time

Fixed-term

Entry

Customer Service

Logistics

Lausanne et environs, Vaud, Switzerland

Requirements

1+ yrs exp

EU/EFTA permit

Languages

French C1

Description

Vos principales missions Assurer la surveillance générale du site et de ses installations. Contrôler les accès, les entrées et les sorties. Accueillir, renseigner et orienter les résidents, visiteurs et intervenants externes. Faire respecter le règlement interne, les consignes de sécurité et les procédures du site. Prévenir les comportements à risque et intervenir de manière proportionnée en cas d’incident. Gérer les conflits, tensions ou situations d’urgence avec calme, professionnalisme et discernement. Effectuer des rondes de contrôle à l’intérieur et à l’extérieur des bâtiments. Détecter et signaler toute anomalie, dégradation ou situation inhabituelle. Assurer la protection des personnes et des biens. Collaborer avec les équipes du client, les services d’urgence et les différents partenaires présents sur le site. Rédiger des rapports d’intervention, comptes rendus et inscriptions dans la main courante. Assurer une transmission complète et précise des informations lors des prises et fins de service. Participer, selon les besoins opérationnels, au remplacement de collaborateurs sur différents sites.

Responsibilities

Ensure general surveillance of the site and its facilities.
Control access, entries, and exits.
Welcome, inform, and guide residents, visitors, and external stakeholders.
Enforce internal regulations, safety instructions, and site procedures.
Prevent risky behaviors and intervene proportionately in case of incidents.
Manage conflicts, tensions, or emergency situations calmly, professionally, and judiciously.
Conduct control rounds inside and outside the buildings.
Detect and report any anomalies, damage, or unusual situations.
Ensure the protection of people and property.
Collaborate with client teams, emergency services, and various partners present on site.
Write intervention reports, minutes, and entries in the logbook.
Ensure complete and accurate transmission of information during shift changes.
Participate, as needed, in replacing colleagues at different sites.

Requirements

You can justify at least 4,000 hours of experience in the private security field.
You have passed the entry test and completed the mandatory training related to the mandate, or are willing to do so.
You have a perfect command of the French language, both spoken and written.
You have good writing skills.
You can communicate with people from diverse cultures and backgrounds.
You can manage stressful situations, conflicts, and aggressive behaviors.
You demonstrate calmness, diplomacy, natural authority, and discernment.
You are available and flexible, especially to work irregular hours, at night, on weekends, and on public holidays.
You are comfortable with modern communication tools and technologies.
You are in good physical condition.
You demonstrate punctuality, reliability, and exemplary behavior.
You are willing to work at multiple sites as needed.
Experience in a social, institutional, or multicultural environment is an advantage.
And above all: be motivated and ready to exceed yourself: numerous opportunities for personal and career development are possible!

Benefits

You will receive specific training in addition to the basic training.
As a professional agent, you will receive a monthly schedule according to your activity rate and are paid monthly.
Regardless of your base contract and/or initial assignment sector, you can evolve within the Protectas group and take on new missions and/or training.

Company

securitas

Security

Rejoignez le groupe Protectas Suisse, filiale du leader mondial Securitas AB. Nos principaux services dans le monde comprennent la surveillance spécialisée, les services de sécurité mobile, le monitoring, les solutions technologiques de sécurité et le conseil. En Suisse, ce sont plus de 4'000 collaborateurs qui contribuent quotidiennement à vous donner ce sentiment de sécurité dans tout le pays.