Assistenz Qualitäts- und Prozessmanagement

Role

Mid

Other

Logistics

Bellikon, Switzerland

Closes in 30 days

Requirements

Vocational

EU/EFTA permit

Languages

German C2

French C1

Description

Aufgaben Mitarbeit im Projekt bei der Transformation ins integrierte Managementsystem (IMS) der Suva-Kliniken an beiden Standorten – z.B.: Aufbau einer Applikation zur Dokumentation des IMS Prozessmodellierung und Migration von Dokumenten Schulung von Mitarbeitenden Sachbearbeitung: Dokumentenpflege und -lenkung Management und Dokumentation von klinikübergreifenden Verbesserungs- und Korrekturmassnahmen Organisation von Zufriedenheitsmessungen (Patienten, Zuweisende) sowie internen und externen Audits Support bei den Risikokontrollen im Rahmen des ERM Führung und Auswertung von Statistiken Mithilfe bei Erarbeitung und Umsetzung von Qualitätskonzepten und Qualitätsverbesserungsmassnahmen mit den Fachbereichen (z.B. zum Qualitätsvertrag nach KVG 58a) Mithilfe bei Umsetzung und Controlling der internen und externen Qualitätsvorgaben/-standards (z.B. ANQ, Hplus) Mitarbeit in Projekten (z.B. Lean-Management, Recordsmanagement)

Responsibilities

Participation in the project for the transformation to the integrated management system (IMS) of Suva clinics at both locations
Building an application for documenting the IMS
Process modeling and migration of documents
Training of employees
Document management and control
Management and documentation of cross-clinic improvement and corrective measures
Organization of satisfaction surveys (patients, referrers) as well as internal and external audits
Support in risk controls within the framework of ERM
Leading and evaluating statistics
Assisting in the development and implementation of quality concepts and quality improvement measures with the specialist departments
Assisting in the implementation and controlling of internal and external quality requirements/standards
Participation in projects (e.g. Lean Management, Records Management)

Requirements

Basic training in business administration and/or in a health profession
Courses such as Quality Manager in Healthcare, Quality and Process Manager, etc.
Experience in quality management, ideally in healthcare
Experience in project, lean, and records management is an advantage
Networked thinking and action combined with the ability to work with people from different professional groups/stakeholders
Ability to communicate appropriately and service-oriented in writing and speech
Very good knowledge in the application of MS Office products and applications for integrated management systems
Mandatory: German language skills at native level and very good French skills (Bilingual) as well as willingness to travel (Sion, Bern)

Tech stack

MS Office

Company

rehaklinik

Healthcare