This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Partner – German Speaking based in Switzerland.
This is a full-time, remote opportunity for a customer-focused professional to manage and grow a portfolio of B2B customers across Europe.
You will act as a strategic advisor and trusted partner, helping customers realize measurable value from data-driven products and services.
The role combines relationship management, commercial strategy, analytics, and proactive customer engagement.
You will work closely with Sales, Implementation, Operations, Product, Compliance, and Customer Solutions teams to deliver an outstanding customer experience.
Your work will directly influence retention, customer satisfaction, expansion, and long-term account growth.
You’ll manage customer relationships across different tiers and levels of complexity, from strategic enterprise accounts to scalable customer portfolios.
The environment is collaborative, globally connected, data-driven, and focused on turning customer insights into meaningful business outcomes.