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Customer Support Specialist - Forex at jobgether (Switzerland) | Careerkit Jobs
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jobgether
·
Financial Services
·
Switzerland
Customer Support Specialist - Forex
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Role
Full-time · Mid · Customer Service
Requirements
EU/EFTA permit
How you match
01
See how well you match this job
See score →
Skills
02
FX trading
Communication
Problem Solving
KYC
Technical support
CRM architecture
CFD
Network troubleshooting
Multilingual content editing
Store onboarding
Languages
English
The role
03
01
Providing high-quality customer support
02
Helping clients navigate account setup and onboarding
03
Assisting with trading platforms and day-to-day queries
04
Supporting clients across multiple communication channels
05
Contributing to smooth onboarding and customer satisfaction
Requirements
↳
Strong customer service skills
↳
Practical knowledge of FX/CFD trading
↳
Experience with platforms such as MT4 and MT5
↳
Multilingual and service-oriented
↳
Ability to solve problems in a dynamic environment
Benefits
＋
Exposure to KYC processes
＋
Experience with CRM systems
＋
Involvement in technical troubleshooting
＋
Engagement with compliance-related workflows
Tech stack
04
MT4
MT5
CRM systems
Company
05
jobgether
Financial Services
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