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Front Office Employee (80-100%) - Basel at Jobup (BASEL, BS, Switzerland) | Careerkit Jobs
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Jobup
·
Hospitality
·
BASEL, Basel-Stadt
Front Office Employee (80-100%) - Basel
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Role
Full-time · Permanent · Mid · Customer Service
Logistics
80–100%
Requirements
2+ yrs exp · Vocational · EU/EFTA permit
How you match
01
See how well you match this job
See score →
Skills
02
Multitasking
Communication
Time management
Administrative support
Organizational skills
Quality assurance
Problem Solving
Service culture
Market orientation
Hospitalité
Reception
Cross-departmental support
Languages
German
English
The role
03
Your tasks - responsible & varied:
Welcoming, attending to and bidding farewell to our guests with professionalism and natural friendliness
Ensuring smooth operations at the front office including check-in/check-out
Coordination with other departments such as housekeeping, service and technical support
Supporting and taking on administrative tasks
Co-responsibility for quality assurance in guest service
Training and onboarding new team members
Contributing ideas to further develop our service culture
01
Welcoming, attending to and bidding farewell to our guests with professionalism and natural friendliness
02
Ensuring smooth operations at the front office including check-in/check-out
03
Coordination with other departments such as housekeeping, service and technical support
04
Supporting and taking on administrative tasks
05
Co-responsibility for quality assurance in guest service
06
Training and onboarding new team members
07
Contributing ideas to further develop our service culture
Requirements
↳
Completed vocational training in hospitality or tourism
↳
At least 2 years of professional experience at reception, ideally in city hotels or upscale hospitality
↳
Strong guest orientation, high social competence and a polished, confident appearance
↳
Organisational skills and personal responsibility - you keep an overview even in hectic moments
↳
Very good German and English skills, spoken and written (additional languages advantageous)
↳
Proficient use of hotel software (ideally Protel) and common MS Office applications
Benefits
＋
A responsible position in a sustainably managed hotel with clear values
＋
A motivated, professional team with an open communication culture
＋
Central location in Basel with good accessibility yet peaceful and green surroundings
＋
Discounted staff meals
＋
Opportunities for further training and development in a lively working environment
Tech stack
04
Protel
MS Office
Company
05
Jobup
Hospitality
Hotel ODELYA - sustainable. personal. in the heart of Basel.
Contact
bewerbung@odelya.ch
+41 (0)61 260 21 21
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