Global Launch and Commercial Operations Lead, Dravet
Poste
Temps plein
Permanent
Senior
Gestion de produit
Modalités
Baar, Zoug
Exigences
10+ ans d'exp.
Bachelor
Permis UE/AELE
Compétences
Stakeholder engagementOmnichannel MarketingMarket access strategiesRisk ManagementHealthcare professional engagementCustomer-centered engagementProject management softwareGovernance ModelsCompetitive IntelligenceReal world data analyticsCross-Functional LeadershipPerformance Metrics
Langues
Anglais
Allemand
Responsabilités
Orchestrate end-to-end launch execution, at global and local levels and embed customer & market intelligence into launch decisions
Lead cross-functional alignment across functions – e.g., Marketing, Medical, Market Access, Insights, PAG, PO&T, GAM, Regulatory
Orchestrate and lead continuous engagement with local teams to support and enable country team onboarding and engagement, implementation of launch readiness activities, including cascading down global materials
Drive strategic and operational rigor in building and managing integrated launch plans, with clear roles & responsibilities and workstreams interdependencies
Own launch stage gates, readiness milestones, and governance forums
Ensure all functions are aligned to critical path and launch timing
Track performance post-launch and adapt strategy in real time
Identify risks across strategy, execution and market dynamics and drive mitigation and clear escalation to leadership
Define success KPIs, including: uptake curves / adoption, market share evolution, customer engagement metrics, ROI of launch investments
Take the lead in select insight generation or data analytics task, as needed, in collaboration with global and / or local teams
Foster a positive team culture through expert meeting facilitation, team health checks, collaborative and values-based decision-making, clear ways of working and team engagement
Lead design and execution of key external engagement initiatives to HCPs, patients, caregivers
Define and drive the global engagement strategy across HCPs, patients, and caregivers, ensuring alignment with brand positioning and launch objectives
Lead the development of omnichannel cross functional customer engagement plans and oversee execution of unbranded disease education and awareness campaigns, in partnership with Medical and PAG, among others
Co create content with key markets and deliver content ready for deployment world wide pull trough in countries
Ensure all external-facing initiatives are insight-driven, compliant, and tailored to regional/local needs, while maintaining global consistency
Partner with affiliates to adapt and activate engagement strategies locally, ensuring relevance and impact across key markets
Lead integration of: market research, competitive intelligence, customer insights (HCP, patients, advocacy) to inform external engagement strategies and initiatives
Exigences
Bachelor's Degree required; Advanced Degree (MBA, PhD, or equivalent) preferred
10+ years of experience in the pharmaceutical or biotechnology industry with at least 3 years in strategic or tactical roles supporting launch readiness
Proficient with MS Office Suite, Teams, and project management software
Profound commercial experience, preferably in local affiliate environment, regional/global level experience is a plus
Strong track record of delivering results while enhancing collaborative culture and high employee engagement
