Hostess / Host

Coming home to the Baur au Lac - where you experience a unique combination of hospitality and encounters at eye level. Our multicultural diversity is our strength, and our team is characterised by exceptional empathy and attention to detail. As a passionate family business, we are committed to creating Baur au Lac moments for ourselves and our guests and exceeding expectations. We see ourselves as a talent factory that promotes personal development and creates an atmosphere in which everyone can develop individually. As "passionate hosts and hostesses", we live appreciation and cordiality, which make our hotel unique. We endeavour to preserve the tradition and modernity of the Baur au Lac while at the same time shaping our future. **It's all about people!** We are looking for a motivated, committed and creative personality for a position as Hostess / Host. # Hostess / Host # #### Get to know the special spirit of Baur au Lac and become a member of our team. #### ## That's why you love this work: ## * Welcoming guests with different requirements * Looking after guests to ensure they have an unforgettable experience * Coordinating table reservations and seat allocations according to guest preferences * Supporting service staff as needed to ensure the smooth running of the restaurant * Ensuring communication between guests, service staff and management * Maintaining menus in collaboration with the F&B office ## That's why this job is right for you: ## * Experience in guest services or customer service, preferably in upscale restaurants or hotels * Excellent interpersonal skills and professional appearance * High resilience, flexibility and a sense of responsibility are your strengths * Clean and organised way of working * You love customer contact and always keep a smile on your face, even in hectic moments * Very good language skills in German and English, all other languages are an advantage