ROLE * Coordination of sales orders flows, completion of transactions from quotations to deliveries including invoicing and customs clearances, master data maintenance * Coordination of the shipments process including shipping documentation and monitoring, communication of the status and delays, maintenance of import-export files according to the regulations and policies * Record and validate shipments through certification/verification bodies when required * Perform customs classification and determination of origins for shipped goods, according to free trade agreements or non-preferential origin regulations * Set-up Standard Operating Procedures (SOP) with forwarders and partners * POC for operational customers activities, ensuring a high quality of service * Communication with customers, partners including freight forwarders, transporters and customs authorities is key