IT Supporter

Poste

Durée déterminée

Mid

Service client

Modalités

BASEL, Bâle-Ville

Exigences

Permis UE/AELE

Compétences

Ticketing SystemsData MigrationMS OfficeNetwork troubleshooting1st-Level-SupportERP solutionsPC installationAzure Active DirectoryTechnical supportFrench fluencyEnterprise IT SupportCustomer account management

Langues

Anglais

Allemand

Français

Responsabilités

Provide 1st and 2nd level IT support to end users via phone, email, ticketing system, and on-site assistance
Manage user accounts and permissions in Active Directory and support various business applications, including ERP systems
Install, replace, and configure PCs, perform data migrations, and assist with larger hardware rollout projects
Troubleshoot hardware, software, and network-related issues to ensure smooth daily operations

Exigences

Experience in IT Support, Helpdesk, or End User Support
Hands-on experience with ticketing systems, Active Directory, and Microsoft Office applications
Fluent in English and French with strong communication skills and a customer-oriented mindset
German and/or Turkish language skills are considered a strong advantage
Service-oriented, proactive, and eager to support users in a dynamic environment

Technologies

Active DirectoryMicrosoft Officeticketing systems

Avantages

Opportunity to join a leading aerospace company with long-term career prospects

Entreprise

Hays (Schweiz) AG

Aerospace