This role offers the opportunity to become the first point of contact for individuals seeking legal support, creating a meaningful impact from the very first conversation.

You will combine client service, communication, and consultative skills to understand callers’ needs, qualify opportunities, and connect them with the right legal resources. The position requires empathy, professionalism, and strong attention to detail when managing sensitive personal situations. Working remotely, you will collaborate with legal professionals while contributing directly to client experience and business growth. You will play a key role in improving conversion processes, maintaining accurate records, and ensuring every potential client receives a high-quality interaction. This opportunity is ideal for someone with legal intake experience who enjoys relationship-building, problem-solving, and achieving measurable results.