### Basic information ### Business line Internal Client Services City Zurich Experience level Experienced Working time percentage 80% - 100% Date published 10-Jul-2026 Req \# 24062 ### Job description ### **Location:** Zurich **Work Pattern Percentage:** 80-100% Are you passionate about technology and eager to drive strategic product vision? We're seeking a dynamic and proactive Product Owner with strong problem-solving skills and the ability to prioritize effectively. In this role, you'll define and shape our product roadmap, champion continuous improvement, and partner closely with engineering and business teams to deliver impactful solutions. You'll leverage the extensive knowledge and resources of a leading global organisation to innovate and drive operational excellence. **Finding the talent that makes Deloitte unique** **As a Product Owner, you:** * are a tactical executor responsible for translating product strategy into actionable work items, managing the product backlog at sprint level, and ensuring the delivery of high-quality features. * focus on sprint execution (2-week cycles), issue resolution, change request management, and operational excellence for multiple products. * serve as the primary interface between the teams and product leadership, ensuring continuous delivery of value while maintaining system reliability and compliance with ITIL/ISO 2k service management standards. * maintain strong technical engagement to understand implementation details, technical constraints, and quality standards while driving continuous improvement at the improvement and operational levels. **How you can make an impact** * **BACKLOG & PRIORITIZATION**: Define and maintain the product backlog with clear, prioritized items aligned with product strategy - Write features and detailed acceptance criteria that enable to deliver quality work. * **Stakeholder Management:** Prioritize features for sprint cycles based on business value, technical dependencies, and customer impact (shared with PM) - Manage technical debt prioritization to balance feature delivery. * **Incident & Problem Management:** Lead incident response activities and coordinate resolution efforts - Assess severity and prioritize incidents based on business impact - Conduct root cause analysis (RCA) on critical incidents to prevent recurrence * **Team Collaboration & Governance:** Run the daily standups to provide clarity, remove blockers, and track progress - Participate in sprint planning to align team capacity with product priorities and technical constraints * **Documentation:** Product specifications are documented and maintained **Who we are looking for** * **Leadership/ Customer Focus:** Customer issue resolution, feedback management, customer advocacy, usability assessment * **Technical Acumen**: Understanding of software architecture, scalability, technical debt, API design, system integration - Deep and broad knowledge in the field of M365 and all related products. * **Collaboration**: Agile ceremonies, team communication, stakeholder engagement, facilitation, technical discussions * **Issue & Change Management**: ITIL change management, issue tracking, impact assessment, risk evaluation * **Decision-Making:** Quick decision-making, prioritization, trade-off analysis, technical trade-off evaluation * **Backlog Management:** Backlog tracking, metrics analysis, health monitoring, documentation, governance **Your team** If you're ready to take your career to the next level in a challenging international environment, focusing on continuous learning and dynamic teamwork, you're ready for Deloitte! **Careers at Deloitte. Choose your impact.** At Deloitte, your ideas create impact and spark meaningful change for our clients, people and society. Your unique expertise, background and perspective help us find new ways into the most complex challenges so we can brighten the futures of those our work affects. At Deloitte, you can build a career that inspires and energises you. At Deloitte, you can choose your impact. In Switzerland, we provide industry-specific services in the areas of Audit & Assurance, Tax & Legal, Strategy, Risk & Transactions Advisory, and Technology & Transformation. With close to 3,000 employees at six locations, we serve companies and organisations of all sizes in all industry sectors. We offer meaningful and challenging work, an inclusive and supportive environment where you can be your best self and where you will never stop growing. You will benefit from flexible and hybrid working conditions, wellbeing and parental programmes as well as many opportunities to connect, collaborate and learn. Join us and become part of a global network of like-minded people dedicated to making a difference, whether by addressing climate change or improving 100 million futures by 2030. Want to know more about opportunities at Deloitte? Visit www.deloitte.com/ch/careers. **How to apply ** We look forward to hearing from you! Please click on -apply now" to submit a complete application, including CV and cover letter. If you have any questions, please contact Stefanie at talent@deloitte.ch We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age or disability, in accordance with applicable law. Research shows that women are less likely to apply for roles unless they match all the criteria; don-t hold yourself back - apply today. We do not accept applications from recruitment agencies for this position. © 2026. For information, contact Deloitte AG. All rights reserved. Deloitte AG is an equal opportunities employer.