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General

• Support the Director of Sales & Revenue in implementing commercial strategies
• Work closely with Reservations & Revenue, Marketing, Front Office, and Food & Beverage teams
• Assist with sales projects, budgeting, forecasting, and market planning

Market Development & Sales

• Represent Baur au Lac in sales activities with warmth, professionalism, and authenticity
• Manage assigned source markets and customer segments while identifying new business opportunities in the Corporate, Leisure, and Luxury Travel sectors
• Develop new client relationships and maintain existing accounts
• Proactively engage clients through sales calls, meetings, site visits, and networking activities
• Participate in market visits and industry events
• Monitor trends and developments within the luxury travel segment
• Utilize market data, insights, and commercial tools to support sales initiatives

Client Relations, Travel & Events

• Organize and support site inspections, FAM trips, and client events
• Prepare for and participate in trade shows, roadshows, and sales missions
• Support and further develop virtual training sessions and webinars
• Ensure a strong and consistent market presence

Sales Administration & Commercial Support

• Handle and follow up on sales inquiries
• Support the RFP process and prepare proposals, contracts, and related documentation
• Maintain accurate records in Protel and CRM systems, and prepare reports and market analyses
• Ensure efficient administration and documentation of sales activities and client interactions