The Senior Supervisor, Complaint Quality Approver Team is accountable for leading a team of Complaint Quality Approvers responsible for independent, objective review and approval of complaint records. The role provides people leadership, operational oversight, and quality decision support to ensure complaint investigations are complete, scientifically justified, risk-based, and compliant with applicable procedures and regulations. The Senior Supervisor ensures consistent approval practices, timely record progression, appropriate escalation of quality risks, and continuous capability development across the team.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
