Stage Teamleiter:in Reisezentrum Luzern

Role

Mid

Customer Service

Logistics

Luzern, Switzerland

Closes in 30 days

Requirements

3+ yrs exp

Vocational

EU/EFTA permit

Languages

German C2

English B1

Description

Darauf kannst du dich freuen. In dieser Stage als Teamleiter:in des Reisezentrums in Luzern magst du einen lebhaften Betrieb und bekommst die Möglichkeit, ein vielfältiges und engagiertes Team zu führen. Du führst mit deinen Teamleitungskolleg:innen je bis zu 8 Personen.

Responsibilities

Lead customer advisors and ensure customer service across all channels
Support the achievement of financial, productivity, and quality goals
Organize the travel center according to demand
Ensure optimal and economical personnel deployment
Develop and challenge your team

Requirements

Willingness to change and enjoy the digital world
Completed vocational training and several years of experience as a customer advisor in public transport
Strong communication skills and a winning personality

Benefits

Opportunity to lead a diverse and engaged team
Possibility to take on leadership of vocational training

Company

SBB CFF FFS

Transportation