Travel Experience Specialist Trainee 100%

Role

Internship

Fixed-term

Intern

Other

Logistics

Lucerne, Switzerland

100%

Salary: competitive based on experience and qualifications.

Closes in 30 days

Requirements

1+ yrs exp

Bachelor's

EU/EFTA permit

Languages

German C1

English C1

Compensation

Salary: competitive based on experience and qualifications.

Description

Tasks Manage our pool of Tour Guides and Ski Instructors: availabilities, booking, contracts, etc. Manage bookings for hotels, restaurants, trains, entrance tickets, and activities. Prepare and update detailed client itineraries. Negotiate rates and conditions with suppliers Prepare quotations and travel proposals for our Day Tours. Provide customer support via phone and email. Participate in weekend and public holiday duty rotations (minimum two weekends per month during peak season).

Responsibilities

Manage our pool of Tour Guides and Ski Instructors: availabilities, booking, contracts, etc.
Manage bookings for hotels, restaurants, trains, entrance tickets, and activities.
Prepare and update detailed client itineraries.
Negotiate rates and conditions with suppliers.
Prepare quotations and travel proposals for our Day Tours.
Provide customer support via phone and email.
Participate in weekend and public holiday duty rotations (minimum two weekends per month during peak season).

Requirements

Autonomous and highly organized.
Attention to details.
Proactively provide solutions to optimise and streamline processes.
Natural Problem solver.
Nothing is impossible attitude.
Degree in Tourism or 1–3 years of relevant industry experience.
Helpful and positive presence.
Strong organizational, analytical, and communication skills to translate problems into solutions and functional plans.
Strong written and verbal communication skills.
Fluent German and excellent English.
Other languages would be considered as a plus.
If you are a skier or hiker will be considered a plus.
To qualify for this position, candidates should either be Swiss citizens or already possess the legal authorization to reside and work in Switzerland.

Benefits

Contract duration: 1-year, 100% position with a flexible start date, ideally at the beginning of 2027, with the possibility of converting to a permanent full-time position.
Location: Lucerne.
Be part of an exciting adventure and an interdisciplinary team with highly motivated people.
Opportunity to work in a small and friendly environment where everyone makes the difference.
Opportunity to grow fast in a small and positive environment.
Complete reimbursement of the SBB 'half-tax' travel pass, which includes comprehensive coverage of nationwide public transportation.
Access to discounted hotel bookings.
Access to our Rigi company seasonal Pass.
Seasonal office events.
Opportunity to join our day and multi day trips.

Company

My-Mountains

Travel

More about us: https://mymountains.com/

Contact

careers@my-mountains.com