ServiceNow Architect/Solution Designer MW at Sword Technologies SA (Eysins, Vaud, Switzerland) | Careerkit Jobs
Publié il y a 15 mois
Sword Technologies SA·Software·Eysins, Vaud
ServiceNow Architect/Solution Designer MW
PosteTemps plein · Lead · IT & Infrastructure
ExigencesPermis UE/AELE
Votre correspondance
01
Compétences
02
Change ManagementIntuneServiceNowSCCMSAPProblem managementSolution designService Catalog DevelopmentIncident management frameworksIT service portfolio managementSoftware Asset Management (SAM)Knowledge Base Management
Langues
AllemandFrançais
Le poste
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01Act as a subject matter expert on the ServiceNow platform and take ownership of solution design
02Support development teams in configuring standard applications (Service Catalog, Service Portal, Incident, Change, Problem, Knowledge, etc.) as well as developing new applications using ServiceNow features
03Especially on modules CSM, SPM and ITAM
04Participate in gathering business and technical requirements and in implementation documentation
05Integrate ServiceNow with external tools (SCCM, Intune, SAP, etc.)
06Develop test cases
07Promote best practices
Exigences
↳Experience in ServiceNow platform
↳Strong understanding of IT service management processes
↳Ability to work collaboratively with development teams
↳Experience with integration of ServiceNow with external tools
