A propos de JT International
JTI is a leading global tobacco and vaping company operating in over 130 countries worldwide, focused on innovation and sustainability. One of the fastest growing international industry players over a ten year period, we market world-renowned brands such as Winston, Camel, Mevius, LD, Logic and Ploom.
Objectifs du poste
Science that never leaves the lab changes nothing. As Applied Experience Science Manager, you will bring validated experience science into live product, brand, innovation, marketing and consumer journey initiatives - early enough to influence what is designed, not only how it is evaluated.
You will convert ambiguous business questions into clearly defined experience problems and opportunities, select the scientific mechanisms that best explain them, specify the intervention or experience change, design the validation approach and produce a clear decision recommendation. A successful output is not an interesting insight: it is a better-defined problem or opportunity, a specified solution, credible outcome evidence and an explicit go, stop or redesign recommendation.
You will do this as an expert individual contributor: influencing without formal authority, and drawing on external experts, agencies and research partners to get the evidence the decision needs.
Domaine de responsabilités
Lead product development projects across Heated Tobacco, Nicotine Pouches and emerging product platforms
Translate consumer, sensory and business insights into product development opportunities
Collaborate closely with Research & Development (R&D), Scientific Regulatory affairs (SRA), Brand teams and Project Management Office (PMO) stakeholders
Drive improvements in product development methodologies, processes and ways of working
Lead product evaluation activities and provide data-based recommendations for portfolio and product decisions
Coordinate project plans, timelines, deliverables and stakeholder alignment across multiple initiatives
Work with external suppliers, agencies and development partners to support innovation objectives
Qualifications
Storytelling : Robust commercial understanding and translation of business questions into actionable business recommendations and implications are necessary
Expérience professionnelle
7+ years of experience applying scientific evidence or human behaviour understanding to real-world business, product, brand, marketing, innovation, service, digital or consumer journey challenges and opportunities.
Proven ability to translate scientific theory, mechanisms and evidence into practical solution directions, interventions, prototypes, experiments or implementation guidance.
Experience with validation logic, experimental design, pilot design, mixed-method research or evidence-based iteration, with explicit success criteria and decision implications.
Experience leading cross-functional initiatives and managing external experts, agencies or research partners, ideally in a regulated, science-led or consumer-facing industry.
Diplômes et formations
A BSc in a relevant applied scientific or research-related field such as behavioural science, psychology, cognitive science, consumer science, experience research, design research, human factors or decision science - or another STEM discipline with significant applied experience. An advanced degree is preferred.
Compétences linguistiques et informatiques – lesquelles & niveau
Excellent English language skills
Compétences comportementales
You have played an active role in infusing a real business team or project - in product, marketing, innovation or a similar setting - with scientific understanding, and you can show the increased impact that resulted. You have reframed a weak brief into a sharper problem or opportunity, selected a relevant mechanism, specified an intervention and linked it to measurable consumer and business outcomes. You have designed or led a pilot with explicit success and failure criteria and converted the result into a decision - and you do not confuse stakeholder satisfaction or an interesting finding with demonstrated impact. You explain scientific rationale in plain language without weakening it or hiding uncertainty.
Above all, you combine scientific depth with pragmatism and follow-through. This is not science for its own sake: you engage early, stay involved through implementation, and always keep an eye on the application and outcomes your work is meant to improve.
