IT System Engineer Infrastructure, Network & Securtity

# Your Key responsabilities #

• Provide second & third-level IT support to local and remote users.
• Handle user requests, incidents, troubleshooting, and service tickets in a timely and professional manner.
• Manage user accounts, access rights, permissions, groups, and onboarding/offboarding activities.
• Administer and maintain Microsoft technologies such as Windows Server, Active Directory, Microsoft 365, Exchange, Teams, Intune, and Azure / Entra ID services.
• Monitor, maintain, and improve IT infrastructure, including servers, storage, virtualization platforms, networks, security appliances, backups, and cloud services.
• Ensure system availability, performance, security, and compliance with internal IT standards.
• Manage patching, software deployment, endpoint protection, and device compliance.
• Support cybersecurity activities, including vulnerability remediation, access control, system hardening, and security awareness.
• Participate in IT infrastructure projects, migrations, upgrades, and standardization initiatives.
• Support business-critical applications and coordinate with external providers when required.
• Maintain documentation, procedures, asset inventories, configurations, and support knowledge articles.
• Collaborate with internal IT teams, business users, external partners, and vendors.

Metalor is a Swiss-based leading precious metal company that was created in 1852. With subsidiaries in 13 countries and more than 1600 employees across the world. The Group Metalor has 3 business units, each corresponding to a group of specific markets: Refining, Electrotechnics and Advanced Coatings.